社会服务工作者

工作总结:
为符合条件的客户提供以下方面的社会服务援助:食物, 住宿, 服装, 家具, 和 financial assistance; interviews clients to determine need 和 eligibility to receive services; prepares accurate 和 complete client records; refers clients to community 年龄ncies 和 maintains effective working relationships with the same; ensures compliance with program policies 和 procedures.

基本功能:
本职位描述不应被理解为包罗万象. 它旨在确定该职位的基本职能和要求. 任职者可能被要求履行与工作相关的职责和任务，而不是本职位描述中所述的职责和任务.

社会服务责任 (40%)
Greets 和 interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines 和 restrictions; records client’s disposition 和 other pertinent information such as income, 费用, 和 family 和 work history; assists clients in completing applications for assistance; photocopies social security cards, 图片识别卡, 工资报表, 水电费, 等.
准备, 完成, 加工食物, 服装, 和 家具 vouchers for eligible clients; directs clients to Family Store or Food Pantry for assistance.
Locates 和 arranges temporary housing for eligible clients; contacts local lodges, 无家可归者收容所, 汽车旅馆, 教堂, 等. 对于住宿.
Processes rent 和 utility financial assistance for eligible clients; contacts utility organizations 和 l和lords to arrange 和 process financial assistance.
Assists eligible clients needing transportation assistance based on medical or relocation needs; arranges transportation through bus-line 和 contacts family members, 朋友, 寻求教会协助.
Provides funeral 和 burial assistance for clients; contacts funeral home 和 cemetery to make arrangements; contacts county courthouse 和 local 年龄ncies to determine available funds.
Serves as liaison to other 年龄ncies to obtain/coordinate assistance on client's behalf; builds 和 maintains professional working relationships with community 年龄ncies.

食品储藏室职责(30%)
准备 food bags/boxes according to the number of family members; packs food items in boxes 和 marks boxes accordingly to distribute to clients.
接收, inspects 和 sorts donated food items according to the category 和 condition; prepares labels for food; pack年龄s food.
Keeps food pantry organized 和 well-stocked; lifts 和 carries items to the appropriate destination for distribution to clients.
协调检索, 存储, 和 distribution of food 和 commodities for the program; keeps food pantry organized 和 well-stocked; lifts 和 carries items to the appropriate destination for distribution to clients.
Maintains food pantry area in a neat 和 orderly manner; monitors expiration dates on all food in the pantry; discards outdated or dam年龄d food.
Determines the appropriate amount of food to order for the program; maintains 和 organizes an adequate inventory of food 和 supplies for the Food Program; ensures the supply meets the needs of the program; informs supervisor when supplies are low; prepares records 和 charts to be used to facilitate/document the distribution of food 和 supplies to clients.

行政职责(30%)
Inputs client information to database accurately 和 in accordance with established timelines 和 procedures; prepares 和 files client records in a timely manner ensuring all information is accurate 和 up-to-date; obtains signatures of clients as needed; reviews 和 tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.
准备 和 maintains statistical records on all services provided; compiles 和 prepares monthly statistical reports; ensures the accuracy 和 completeness of the same.
Answers telephone in a courteous 和 tactful manner; assists clients by providing accurate 和 complete information regarding the Social Service Program operations 和/or services; assists public in locating missing persons.

其他的责任:
完成特殊和季节性项目的相关工作.
完成分配的其他任务.
材料设备:
个人电脑及一般办公设备

知识、技能和能力:
有组织和维护记录的有效和高效的方法的知识和能力.
了解社会服务实践和原则.
熟练使用Word和Excel软件，能够有效地创建和维护电子表格.
能够与客户面谈，评估并满足他们的需求.
能够根据特定的项目指导方针和限制来确定客户是否有资格获得项目援助.
能够与公共和社区机构建立并保持有效的工作关系.
能够准备准确和完整的客户记录、报告和统计数据.
能够展现救世军正面及专业的形象.
能够与不同群体的人建立并保持有效的关系，并对他们所关心的问题保持敏感.